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 Online counselling is available to you through Make the Change run by Julia Barnard. It is a one-to-one counselling service designed to be accessible and secure. Since this is a sole practice, Julia will always be your counsellor. For your convenience, Make the Change offers you a choice of formats, so you can receive counselling most suited to your needs.
Live counselling is available in the form of text, voice or video. These sessions are all 50 minutes long. You can also receive counselling via the Problem Page which is accessible at all times. You do not need to install any chat software onto your computer to access counselling.
Text counselling refers to online counselling which uses typed text to communicate. Users take it in turns to type. It follows the same format as windows live messenger, yahoo messenger and other similar programs. You do not need access to a microphone or webcam. People who prefer the written word to communicate may suit text counselling.
Voice counselling is online counselling where client and counsellor can talk over the internet. Using a microphone, a conversation takes place similar to that of a telephone call. This format may be of interest to those people who want to talk through their problems with a counsellor, but do not have access to a webcam.
Video counselling is online counselling where client and counsellor use a webcam to communicate. This counselling type comes closest to a face to face counselling experience. Video counselling may be best suited to those people who would prefer to see and hear their counsellor and has access to a webcam and microphone.
The Problem Page is a secure page where users submit their problems and concerns. You will then receive a personalised response back. This is regarded as a single session. You can write as much as you like and can save what you have written. The Problem Page may suit you if you want a secure alternative to email counselling.
A session costs $40AUD or $150AUD for four sessions. This cost is the same regardless of the format you choose.
You must be registered and logged in to access counselling. Make sure you read the terms and conditions and privacy policy.
A guide for text, voice and video counselling is available. The problem page also has a step by step guide.
A section is devoted to suitability so you can be sure online counselling is right for you.
Answers to questions and issues you may have about online counselling provided by Make the Change is available here.
I have written general articles about counselling and online counselling if you wish to know more.
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